For aqua parks
Booking software for
inflatable water parks
Stupid simple booking software for inflatable aqua parks, built at Charleston Aqua Park, the park we run ourselves. Sessions with a cap, one waiver per participant signed before they arrive, and the checkout upgrade our own park lives on. We are our own toughest customer.
Aqua parks using wakesys
From booking to check-in
Everything happens before guests arrive. No queues. No chaos. Just happy faces walking straight in.
60-second booking
Mobile booking that guests actually complete
8 in 10 online bookings at Charleston Aqua Park are made on a phone. Our booking flow is optimized for thumbs, not mice, with large tap targets, vertical scrolling, and Apple Pay/Google Pay for checkout in seconds. Activity selection, timeslot, upsells, payment, all in under 60 seconds.[1]
Learn more about booking- Pick the activity: The guest taps Aqua Park on the park's own booking page.
- Continue as guest: No account, no password. The e-mail comes later, with the details.
- Pick a time: Every slot shows seats left and the price.
- Choose who's coming: Three tickets with the stepper, then Add to cart.
- A second session for less: Back on the time slots, every other session now costs $9.99 instead of $18.00. The guest skips it and carries on.
- Add-ons: Aqua Socks × 3, straight into the order.
- An upgrade on offer: Ropes Course as a bundle, crossed-out price and all. A quick "No, thanks" and it's gone.
- Your details: One tap on the AutoFill suggestion fills every field. Tick the terms and continue.
- Check out: Everything in one order, taxes on top, total at the bottom.
- Pay with Apple Pay: Double-click and it's paid.
- Booked: The confirmation already points to the next step: assigning the tickets.
Pre-arrival waivers
Waivers signed before guests arrive
Guests sign liability waivers at home, not in your queue. When they arrive, your staff just verifies the signature and checks them in with one tap. No more iPad kiosks baking in the sun, no more families waiting in line.
Learn more about waivers- Share the booking: Chris can share an invite link, so friends in the group assign their own tickets and sign their own waivers.
- Take your own ticket: Chris picks Myself.
- Sign the waiver: Read it, sign with a finger, done. Name and address come from AutoFill.
- Next ticket: One down, two to go.
- For his kids: Chris picks Child.
- Annick has been here before: She's already on the account from a past visit, with her waiver on file. One tap, no new waiver.
- Levi's ticket: Two down, one to go.
- For his kids: Child again.
- A new child: Levi hasn't been here yet, so Chris adds him as his own child.
- Levi's details: Name and date of birth, with Chris recorded as legal guardian.
- Sign for Levi: The same waiver, signed by Chris as Levi's legal guardian.
- Everything is set up: Three tickets, three named people, every waiver in place. Before anyone leaves home.
Staff check-in
One-tap check-in for your front desk
See your daily manifest at a glance. Tap a booking to see all guests and their waiver status. Check in the whole group with one tap. Walk-in sales, refunds, cancellations: everything your front desk needs, on one iPad.
Learn more about check-in- Today's bookings: Every booking for the day, grouped by time slot.
- Everyone has signed: Each guest's signature is right there. Select all, tap Check In.
- Checked in: The whole family is in with one tap. No clipboard, no queue.
Walk-in sales
Aqua park POS: sell tickets at the counter in seconds
Guest shows up without a booking? No problem. Select their tickets, add equipment rentals, apply discounts if needed, and check out, all on your iPad. The same beautiful interface your staff already knows from check-in.
Learn more about POS
What an aqua park system looks like in wakesys
An aqua park in wakesys is a set of timed sessions with a capacity. Tickets, waivers, groups and the point of sale all hang off a session. wakesys runs Charleston Aqua Park, the park its founders operate, on this model. These are the objects the system holds:
- Session
- Date, start time, length, capacity, price. Each activity has its own sessions, and weekday and weekend prices follow your rules.
- Ticket
- One per participant, sold online or at the iPad POS, counted against the session capacity either way.
- Waiver
- One per participant, signed before arrival. For every child, the signer is asked whether the child is their own; if not, they send the parent a link to sign.
- Group
- The host books and shares one link. Each parent claims their own children's tickets and signs their own waivers, and you see who is still missing one.
- Weather refund
- Refund or cancel selected items, in part or in full, back to the original payment method. The guest gets an e-mail automatically.
- Check-in and POS
- Staff see the day's manifest with each participant's waiver status, and one tap checks a group in once the waiver is signed. Walk-ins and rentals sell on the iPad, with card payments on Stripe Terminal.
Season passes and memberships sit on the same booking page as per-visit tickets, waivers and the POS. Monthly and annual billing arrives in December 2026.
For your safety staff
An Apple Watch app for your lifeguards
The wakesys safety app sends your lifeguards a notification before every session starts and ends, with how many guests are booked. They blow the whistle at the right moment, the group comes off on time and the whole park stays in sync.
- A reminder before each session starts and before it ends: 15, 10, 5, 1 or 0 minutes before, as each person picks (5 and 1 by default)
- Only the session types they look after
- Work mode for the shift, off at midnight
- Today's sessions on the watch, with how many guests are booked
“We made booking so easy that nearly everyone now books online and signs waivers before arriving. No more check-in lines, leading to noticeably less frustration for guests and staff.”
Chris Hilbert
Founder of wakesys, owner of Charleston Aqua Park
What to look for in aqua park software
After years running an aqua park, here's what actually matters in your booking system:
- Pre-arrival waivers: Nobody wants to sign waivers on a wet phone at the beach. Get waivers done during booking.
- Mobile-First: Most aqua park bookings happen on phones at the beach. If mobile is clunky, you lose sales.
- Time slot management: Capacity control is essential for safety. Built-in session management is a must.
- Weather flexibility: Rain happens. Easy rescheduling and refunds keep customers happy.
- Transparent fees: Many platforms charge per booking. That adds up fast in a seasonal business.
How we compare
The systems we've compared ourselves to.
Frequently asked questions
Everything you need to know about using wakesys for your water park.
Aqua park booking software is a specialized system designed for inflatable water parks and aqua parks to manage online reservations, digital waivers, capacity limits, and check-in operations. It helps eliminate long waiver queues and allows guests to complete paperwork before arriving.
With wakesys, guests sign liability waivers digitally before they arrive. When someone books tickets, they receive a link to claim their tickets and sign waivers from home. On arrival day, staff simply verify the signed waiver and check guests in with one tap.
Yes! wakesys makes group bookings simple. The party organizer books tickets and shares a claim link with other parents. Each parent claims their own children's tickets and signs their own waivers. You see real-time status of who has completed their waivers.
Absolutely. wakesys is built mobile-first: 8 in 10 online bookings at Charleston Aqua Park are made on a phone, the park we run ourselves. The booking flow is optimized for thumbs, not mice, with large tap targets, vertical scrolling, and Apple Pay/Google Pay support for fast checkout.
Water park booking software sells timed entry online: a guest picks a date and a session, pays on their phone and signs the waiver during checkout. Each session has a capacity, so the park never sells more places than the water can take. wakesys runs this model at Charleston Aqua Park, the inflatable aqua park its founders operate, and the same model fits any park that sells sessions with a cap, from floating obstacle courses to wave pools and slide parks.
Bookings carry a weather cancellation reason. When a storm closes the park, staff cancel the affected sessions and refund the bookings, and each record keeps the reason. There is no automatic weather feed: the decision stays with the operator, and the guest gets a plain email about the refund.
Sell walk-in tickets and add-ons, take card payments on Stripe Terminal, and show each arriving guest's waiver status next to their booking. wakesys runs the iPad point of sale and the online booking from one system, so a walk-in and an online guest land in the same session list and the same capacity count.
When a guest books, wakesys offers a second session or another activity at checkout, only while the target session still has more than 20% of its capacity left, and priced as a cheaper ticket variant rather than a coupon. At Charleston Aqua Park in the 2026 season (to 5 September), 38% of online bookings took the offer: 1,298 of 3,383, adding $49,194, or $14.54 per online booking across all bookings.
Related resources
See wakesys with your own park
30 minutes with people who run their own park. Bring your busiest Saturday.